Why Outsource to India

Global 2000 and Fortune-class companies either operate in India, or get work done in India, purely for the following reasons:

- Quality
- Cost-effectiveness
- On-time delivery
- Ongoing performance improvement
- Peer group examples
- Client satisfaction


Although currently accounting for less than 2 percent (by value) of the global IT-ITES industry, India is ahead of its peer group and is fundamentally well equipped to tap the growing demand for offshore outsourcing.

Here's a short graphical description of the primary users of Offshore IT services. US leads, with Europe fast catching up.



India provides more than half the supply of the global IT/BPO services offshore export market

How to Outsource

Client awareness of offshore markets and vendors is high now. Still, there are certain pitfalls that global customers seek to avoid, while outsourcing.

Common Problems in Outsourcing

Not understanding offshore dynamics, in terms of relationship complexity

Underestimating costs

Selecting a country/vendor before understanding objectives

Failure to keep communication channels open after outsourcing

Not investing time to develop long-term relationships